Totem Pro

Totem Pro is our customer loyalty program. But it’s not about points or tiers.
It’s about being intentional. The same kind of intention that is behind the architecture of Totem: slow, deliberate, quietly exact.

The program is open and free to join for all our past, present and future customers.
But the ones who join? They know exactly what they’re doing. They know value when they see it. And they want to take full advantage of what Totem has to offer.

Your Totem Pro Perks

  • Access to our lay-by program (pay a deposit of 30% on any piece(s) you love, spread the rest over 3 months, interest free)

  • A first look at new collections before they go public

  • Invitations to Totem community events where you get to netowrk with fellow design lovers

  • Mega savings through our member only sale events such as the Ebony Edit

Sound like something you want to be part of? It takes two minutes to join -  perhaps the best two you’ll ever spend at Totem!


Which benefit matters most to you? (Please choose one)

Policies

the fine print

Our delivery promise

We deliver when we say we will. Your order will arrive safely, fully intact, and well wrapped. Our team assembles on-site and removes all packaging.

thoughtful resolution

Things don’t always go to plan. When they don’t, we’ll fix it - with care. We are committed to leaving you with a resolution that feels fair and considered.

Clarity is Care

We offer all the details - materials, care, scale, finish - so you know exactly what to expect. Because clarity is part of care.

secure checkout

We’re in a pause-and-build phase. When checkout returns, it will be simple, secure, and handled with the same care you have come to expect.